Privacy Policy

AIOps

Operated by: Sundiata Solutions, LLC

Website: Loading...

Support: Contact us

Address: 220 S. Guadalupe Ave, Unit 4, Redondo Beach, CA 90277

Effective Date: January 6, 2026

1. Overview

This Privacy Policy explains how we collect, use, and share information when you use AIOps (the "Service").

2. Information We Collect

2.1 Information you provide

We may collect information you provide, such as:

• Account information (such as email) when you register or sign in
• Infrastructure prompts and requirements you submit
• Terraform code and configurations you provide or modify
• Infrastructure deployment requests and preferences
• Support communications (including messages you submit through our contact form)

2.2 Information collected automatically

We may collect limited technical information such as:

• IP address
• Device/browser information
• Log data (timestamps, requests, errors) for security and reliability
• Usage data (infrastructure requests, deployment history)

2.3 Cookies / local storage

We may use cookies, local storage, or similar technologies that are strictly necessary to authenticate you and keep you signed in, maintain security, and prevent abuse. We do not use advertising trackers.

2.4 Third-party CDNs

The Service loads certain frontend assets from third-party content delivery networks (CDNs), such as Google Fonts. When your browser requests these assets, those providers may receive technical request information (such as your IP address and user-agent) as part of delivering the content.

3. How We Use Information

We use information to:

• Provide the Service and generate Terraform code and infrastructure plans
• Authenticate users and manage accounts
• Maintain the security and integrity of the Service
• Troubleshoot issues and improve reliability
• Communicate with you (support, service notices)
• Improve the Service and AI models (using aggregated, anonymized data)
• Comply with legal obligations

4. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate the Service, such as:

• Google Cloud Platform (Cloud Run hosting, Cloud Storage, Firestore database)
• Google Vertex AI (AI model services for generating Terraform code)
• Google Cloud Build (infrastructure deployment automation)

We may also share information if required by law, to protect rights and safety, or to prevent fraud or abuse.

5. Data Storage and Retention

We store data in cloud infrastructure (including Google Cloud Platform services such as Firestore and Cloud Storage). We retain information for as long as needed to provide the Service, maintain records for security and operational purposes, and comply with legal obligations. Infrastructure configurations and deployment history may be retained to support your use of the Service.

6. Your Choices and Rights

Depending on your location, you may have rights to request access, correction, or deletion of your personal data. To make a request, contact us via: /contact.html.

You may request deletion of your infrastructure configurations and deployment history, subject to our retention requirements for security and operational purposes.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system is 100% secure. You are responsible for securing your infrastructure and access credentials.

8. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect personal information from children under 18.

9. International Users

If you access the Service from outside the United States, you understand that information may be processed in the United States or other locations where our service providers operate.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post updates on this page with a new Effective Date.

11. Contact

Questions about this Privacy Policy: Contact us.